Terms
Terms of Service
These Terms of Service govern access to and use of Serrevo by businesses using the platform to manage field service operations.
Use of the platform
Serrevo provides software for scheduling, dispatch, communication, invoicing, reporting, and payment-related workflows for service businesses.
You agree to use the platform only for lawful business purposes and to keep account credentials, tenant data, and business information accurate and secure.
Accounts and responsibilities
Each customer is responsible for its users, tenant configuration, customer communications, invoices, payment settings, and any business activity conducted through the platform.
You are responsible for maintaining your own business disclosures, tax obligations, regulatory compliance, and any required agreements with customers or payment providers.
Payments and third-party services
Serrevo may integrate with third-party providers, including Stripe, to support online payments, connected accounts, payouts, refunds, and related financial workflows.
Use of third-party services is subject to those providers’ own agreements, policies, underwriting, and eligibility requirements.
Availability and changes
We may update, improve, or modify platform features from time to time. We may also suspend access where needed for maintenance, security, legal compliance, or misuse prevention.
While we work to provide a reliable service, availability is not guaranteed and temporary interruptions may occur.
Contact
Questions about these Terms should be directed to the Serrevo support team at support@serrevo.com.